CRE - Customer Relationship Excellence

The successful customer relationship - setup, care, utilisation
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CME – Claim Management Excellence

There are many reasons for an efficient Claim Management. Competences are needed by customers as well as by suppliers.  In majority of cases claim management’s issues are financially based...
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PME – Project Management Excellence

The successful project management does not only consist in defining and handling of schedules or in carrying out the cost control. A project can also harbour further, momentous dangers…
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